Evening Nutrition Assistant - Patient Care & Meals

massgeneralbrigham; Boston (MA); Presencial; USD 26.000 - 35.000; A tiempo parcial

Descripción de la vacante

Mass General Brigham is seeking a Cafeteria Worker/Nutrition Assistant to provide patient-focused nutrition support and meal service in a hospital setting. You will assist patients with menu selections, ensure diet compliance, and support meal delivery while maintaining high standards of service.

The role involves collaborating with clinical and food service teams to deliver safe, accurate nutrition care, with emphasis on customer service and adherence to policies.

Formación

• Commitment to outstanding customer service and patient care.
• Ability to read, write, and communicate effectively in English.
• Basic computer proficiency and ability to navigate hospital systems and software.

Responsabilidades

• Assist patients with menu selections while ensuring compliance with prescribed dietary restrictions.
• Adjust meal selections based on physician, dietitian, or nursing instructions.
• Ensure patients receive meals and nourishment as ordered and notify nursing staff of any concerns.
• Answer telephone calls and respond to requests according to department guidelines.
• Process orders for nutritional supplements and enteral nutrition products.
• Support meal delivery, tray setup, and tray retrieval processes.
• Complete regular and therapeutic diet menus in accordance with established standards of care.
• Assist tray line operations and food service supervisors as needed.
• Monitor and document calorie counts and meal intake information.
• Conduct meal rounds and tray assessments as assigned.
• Address and resolve patient service issues and concerns promptly.
• Communicate effectively with clinical and production teams regarding patient needs, special requests, and diet education requirements.
• Maintain department standards for food quality, safety, sanitation, and customer service.
• Attend department meetings, in-services, and required training sessions.
• Uphold all hospital and departmental policies, procedures, and service standards.

Conocimientos

Customer service

English fluency

Communication skills

Multitasking

Basic computer skills

Food service knowledge

Team collaboration

Safety and sanitation

Educación

High School Diploma or GED preferred

Descripción del empleo

Mass General Brigham is seeking a Cafeteria Worker/Nutrition Assistant to provide patient-focused nutrition support and meal service in a hospital setting. You will assist patients with menu selections, ensure diet compliance, and support meal delivery while maintaining high standards of service.

The role involves collaborating with clinical and food service teams to deliver safe, accurate nutrition care, with emphasis on customer service and adherence to policies.