Patient Dining Associate: Elevate Patient Care

Massachusetts General Hospital; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Mass General Brigham is seeking a Patient Dining Associate to provide exceptional meal service and customer support for patients. You will ensure meals meet prescribed diets, assist with menu selections, and communicate nutrition-related information to the healthcare team.

The role emphasizes patient satisfaction, accuracy in tray delivery, inventory management, and collaboration with nursing and dietitians in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous food service or healthcare experience is a plus.
• Strong customer service and communication skills.
• Ability to work in a fast-paced healthcare environment.
• Basic food safety and sanitation knowledge preferred.
• Ability to follow diet orders and deliver meals accurately.
• Ability to lift, transport, and stock food and supplies.

Responsibilities

• Prepare and deliver patient meal trays per diet orders.
• Serve beverages and simple foods and assist with menu selections.
• Maintain cleanliness and stock in the galley and nourishment areas.
• Communicate diet orders and changes to the nursing team or dietitian.
• Support patient care by providing attentive, age-appropriate service.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Mass General Brigham is seeking a Patient Dining Associate to provide exceptional meal service and customer support for patients. You will ensure meals meet prescribed diets, assist with menu selections, and communicate nutrition-related information to the healthcare team.

The role emphasizes patient satisfaction, accuracy in tray delivery, inventory management, and collaboration with nursing and dietitians in a fast-paced hospital setting.