Patient Meal Service Specialist

Massachusetts General Hospital; Boston (MA); On-site; USD 33,000 - 55,000; Full time

Job summary

Mass General Brigham is seeking a Patient Dining Associate to provide exceptional meal service and patient support. You will deliver meals per prescribed diets, assist with menu selections, and communicate nutrition-related information to the healthcare team.

Responsibilities include preparing trays, serving beverages, and maintaining cleanliness in the galley while ensuring accuracy and patient satisfaction.

Qualifications

• Strong customer service and communication skills.
• Ability to follow diet orders and maintain accuracy when delivering meals.
• Attention to detail and organizational abilities.

Responsibilities

• Prepare and deliver patient meal trays per prescribed diets.
• Serve coffee, tea, and other approved items.
• Garnish trays and assist patients with openings and condiments.
• Collect and return soiled trays after service.
• Explain meal ordering procedures and distribute forms to patients.
• Verify trays match current diet orders and notify staff of changes.
• Maintain galley cleanliness and sanitation after service.
• Manage inventory and stock nourishment items.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma

Job description

Mass General Brigham is seeking a Patient Dining Associate to provide exceptional meal service and patient support. You will deliver meals per prescribed diets, assist with menu selections, and communicate nutrition-related information to the healthcare team.

Responsibilities include preparing trays, serving beverages, and maintaining cleanliness in the galley while ensuring accuracy and patient satisfaction.