Evening Night Auditor - Front Desk & Revenue Audit

Northwood Hospitality LLC; Nashville (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401k after 90 days

Medical plans

Dental plans

Vision insurance

EAP

FSA

Paid Time Off

Hilton Honors team member discounts

Northwood Hospitality discounts

Job summary

Conrad Nashville is seeking a Night Auditor to manage the audit, balance and consolidation of departmental ledgers and to prepare hotel operating reports during the evening shift. The role also includes performing Front Desk duties and maintaining guest service standards.

Responsibilities include greeting guests, registering rooms, handling inquiries, processing payments, and ensuring accurate revenue postings while delivering a positive guest experience in a luxury hospitality environment.

Responsibilities

• Greet guests and register guests, assign rooms
• Balance revenue totals and post charges
• Prepare hotel operation reports and audit package
• Respond to guest inquiries with accurate information and a positive attitude
• Handle guest questions, issues and complaints
• Perform Front Desk duties during evening hours

Job description

Conrad Nashville is seeking a Night Auditor to manage the audit, balance and consolidation of departmental ledgers and to prepare hotel operating reports during the evening shift. The role also includes performing Front Desk duties and maintaining guest service standards.

Responsibilities include greeting guests, registering rooms, handling inquiries, processing payments, and ensuring accurate revenue postings while delivering a positive guest experience in a luxury hospitality environment.