Evening Intake & Admissions Coordinator

Diamond House Detox; Sacramento (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Diamond House Detox seeks an Admissions Coordinator to support the intake process at our Sacramento facility. The role involves extensive client interaction, data entry, and coordination with clinical and administrative staff to ensure a welcoming intake experience.

Schedule: Tuesday through Saturday from 2:00 PM to 10:00 PM. You will handle inquiries, screenings, insurance verifications, deposits, and admissions scheduling while maintaining strict compliance and data integrity.

Qualifications

• Healthcare/admissions experience preferred.
• Flexible to evenings and weekends.
• Strong organizational skills and accuracy.
• Excellent client-facing communication.
• Knowledge of regulatory requirements.
• Background checks and TB screening required.
• Driver's license and active vehicle insurance.

Responsibilities

• Respond to inquiries via phone and email with accurate information about treatment options.
• Conduct initial client screenings and gather essential information.
• Coordinate intake and admission processes for smooth client transitions.
• Assist Admissions Manager with scheduling and confirming admissions.
• Track referrals and maintain accurate records for follow-up.
• Assist in collecting client deposits and payments as part of admission process.
• Verify insurance coverage and communicate with providers as needed.
• Work with billing to ensure timely submission of insurance claims.
• Enter and maintain client data in CMR/EMR databases.
• Perform scanning, filing, and other administrative tasks.
• Manage admissions-related calls and emails and redirect as needed.
• Ensure all admissions documentation is complete and compliant with policies/regulations.
• Assist with audits and reporting for internal/external purposes.
• Perform additional tasks to support facility operations.

Skills

Organizational skills

Interpersonal skills

Data entry

Math skills

Insurance verification

Regulatory/compliance knowledge

Tools

CMR/EMR databases

Job description

Diamond House Detox seeks an Admissions Coordinator to support the intake process at our Sacramento facility. The role involves extensive client interaction, data entry, and coordination with clinical and administrative staff to ensure a welcoming intake experience.

Schedule: Tuesday through Saturday from 2:00 PM to 10:00 PM. You will handle inquiries, screenings, insurance verifications, deposits, and admissions scheduling while maintaining strict compliance and data integrity.