Admissions Coordiantor

Diamond House Detox & Recovery; Sacramento (CA); Presencial; USD 30.000 - 39.000; Tempo parcial

Resumo da vaga

Diamond House Detox & Recovery is looking for an Admissions Coordinator to support the intake team and ensure a welcoming client entry experience. You will handle inquiries, conduct screenings, collect information, and coordinate admissions with clinical and administrative staff.

The role requires strong organization, data entry in EMR/CMR,insurance verification, and collaboration with billing. Evening/weekend shifts and regulatory compliance are part of the job.

Qualificações

• Experience in healthcare admissions preferred.
• Availability for evenings, weekends, holidays, and variable hours.
• Strong organizational skills to manage multiple tasks and maintain accurate records.
• Excellent interpersonal skills for client and staff interaction.
• Knowledge of compliance, QA, and time management.
• Analytical thinking and math skills.
• Understanding of third-party payor reimbursement and eligibility verification.
• Background check, drug test, TB screening required.
• Valid driver's license and active auto insurance.

Responsabilidades

• Respond to inquiries via phone and email with accurate information about treatment options.
• Conduct initial client screenings and gather essential information.
• Coordinate intake and admission processes for smooth transitions.
• Maintain accurate client data in EMR/CMR databases and records.
• Support billing with insurance verification and claims submission.
• Assist in audits and ensure regulatory compliance.
• Handle admissions documentation and consent forms.
• Manage referrals and scheduling for admissions.

Conhecimentos

Healthcare experience

Admissions experience

Data entry

Organizational skills

Interpersonal skills

Regulatory compliance

Insurance verification

Phone & email communication

Time management

Analytical thinking

Ferramentas

EMR/CMR systems

Insurance verification software

Microsoft Office

Descrição da vaga

Summary Of Position

The Admissions Coordinator at Diamond House Detox plays a vital role in the intake process, providing administrative support to the Admissions team and ensuring a smooth and welcoming experience for clients entering our substance use treatment facility. This position involves a high level of client interaction, data entry, and coordination with clinical and administrative staff.

Schedule:

Tuesday through Saturday from 2:00 PM to 10:00 PM

Primary Duties And Responsibilities

• Respond promptly to inquiries via phone and email, providing accurate information about the treatment service options.
• Conduct initial client screenings, explaining program benefits and gathering essential information.
• Communicate any special needs or considerations to the appropriate staff before admission to ensure personalized care.
• Assist in facilitating and coordinating the intake and admission process, ensuring a smooth client transition.
• Support the Admissions Manager in scheduling and confirming client admissions.
• Track and report referrals, maintaining accurate records for follow-up.
• Assist with collecting client deposits and financial contributions as part of the admission process.
• Assist in verifying insurance coverage and communicating with insurance providers as needed.
• Work closely with the billing department to ensure accurate and timely submission of insurance claims.
• Enter and maintain accurate client data in CMR/EMR databases.
• Perform scanning, filing, and other administrative tasks to support the admissions process.
• Manage incoming calls and emails related to admissions inquiries, redirecting them as necessary.
• Ensure all admissions documentation, including treatment agreements and consent forms, is completed accurately and in compliance with facility policies and regulatory requirements.
• Assist with regular audits of client files as needed to maintain compliance with state and federal regulations.
• Assist with reporting and documentation required for internal and external audits.
• Perform additional tasks as required as needed to ensure the smooth operation of the facility.

Qualifications

POSITION REQUIREMENTS / QUALIFICATIONS:

• Previous experience in healthcare, admissions, or related field preferred.
• Flexibility to work evenings, alternate shifts, weekends, holidays, and variable hours as needed.
• High level of organizational skills to manage multiple tasks and maintain accurate records.
• Strong interpersonal skills for building rapport with clients and collaborating with clinical staff.
• In-depth understanding of legal compliance, quality assurance, and effective time management.
• Proficiency in analyzing information and strong mathematical skills.
• Comprehensive knowledge of third-party payor reimbursement, eligibility verification processes, and compliance with government and payor rules.
• Successful completion of background check, drug test, physical, and TB screening.
• Valid driver's license and proof of active personal vehicle insurance.