Evening Intake Coordinator - Addiction Care

American Addiction Centers; Worcester (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

AdCare Hospital American Addiction Centers in Worcester, MA is seeking an Intake Admissions Coordinator to help patients and referral sources access timely treatment. You will conduct pre-admission screenings, collect insurance data, and determine appropriate levels of care.

The role requires strong interpersonal skills, computer literacy, and knowledge of chemical dependency and 12-step programs. You will document information in Salesforce and Aura, coordinate with clinical staff, and support a

Qualifications

• Minimum of a High School Diploma or equivalent required.
• Effective interpersonal skills.
• Computer literacy required; Google office products a plus.
• Knowledge of chemical dependency and 12 step programs a must.
• Past experience in substance abuse treatment a plus.

Responsibilities

• Assist patients and referral sources in making arrangements for timely access to treatment services.
• Conduct pre-admission screening interviews and collect intake and insurance information.
• Document intake information concisely and accurately in Salesforce and Aura.
• Explain levels of care to clients and families; screen for exclusionary criteria.
• Coordinate with insurance representatives and verify benefits.
• Maintain professionalism under pressure and handle last-minute schedule changes.

Skills

Interpersonal skills

Computer literacy

Knowledge of chemical dependency

12-step programs

Education

High School Diploma

Tools

Google Workspace

Job description

AdCare Hospital American Addiction Centers in Worcester, MA is seeking an Intake Admissions Coordinator to help patients and referral sources access timely treatment. You will conduct pre-admission screenings, collect insurance data, and determine appropriate levels of care.

The role requires strong interpersonal skills, computer literacy, and knowledge of chemical dependency and 12-step programs. You will document information in Salesforce and Aura, coordinate with clinical staff, and support a