Evening Housing Support Technician – Shelter Ops & Front Desk

VOA Mid-States; Louisville (KY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health and Wellness

Financial Wellbeing

All company paid benefits

Job summary

VOA Mid-States in Louisville, KY is seeking a Housing Support Technician for the 2nd shift (4 PM–12 AM) in the Unity House Temp Shelter. The role emphasizes safety and security for residents and operates in a part-time, hourly, non-exempt capacity.

The ideal candidate has a high school diploma or GED, experience in homeless services or crisis situations, and can obtain CPR/First Aid within 30 days. A valid KY ID is required.

Qualifications

• Minimum of a high school diploma or GED.
• Two years of post-secondary education is preferred.
• Prior experience in a residential homeless (or equivalent) program is required.
• Knowledge/Experience working with individuals in crisis/low-income preferred.
• Must have valid KY ID; CPR/First Aid certification within 30 days of employment.
• Must successfully pass a Criminal Background Check and Sex Offender Registry Check.

Responsibilities

• Maintain operational control of the facility in the absence of senior staff and assist with holiday coverage.
• Oversee front desk operations, answer calls, provide referrals, monitor cameras, and assist with intakes and requests.
• Ensure client compliance with VOA policies and house rules.
• Maintain written records of events during shifts.
• Maintain client sign-in/sign-out logs and assist with drug screenings as needed.
• Assist with initial intake paperwork for new families.

Skills

Crisis intervention

Teamwork

Communication

Education

High school diploma or GED

Two years post-secondary education preferred

Job description

VOA Mid-States in Louisville, KY is seeking a Housing Support Technician for the 2nd shift (4 PM–12 AM) in the Unity House Temp Shelter. The role emphasizes safety and security for residents and operates in a part-time, hourly, non-exempt capacity.

The ideal candidate has a high school diploma or GED, experience in homeless services or crisis situations, and can obtain CPR/First Aid within 30 days. A valid KY ID is required.