Evening Housekeeping Office Coordinator - PM Shift

Omni Hotels & Resorts; Asheville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Omni Grove Park Inn & Spa in Asheville, NC invites a detail-oriented colleague to coordinate daily housekeeping assignments, answer guest and associate calls, and dispatch work tickets to room attendants, housemen, lobby and turndown attendants. This role supports day-to-day office operations for the housekeeping department.

You will walk floors, inspect guest rooms, maintain cleanliness and organization, and ensure effective communication with Front Desk and Engineering while upholding Omni's

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess computer skills.

Responsibilities

• Open and close Housekeeping Department daily.
• Maintain Lost and Found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls and requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the Front Desk.
• Maintain cleanliness and organization in the department.
• Walk the floors and inspect guest rooms.

Skills

Communication skills

English proficiency

Written communication

English language

Job description

Omni Grove Park Inn & Spa in Asheville, NC invites a detail-oriented colleague to coordinate daily housekeeping assignments, answer guest and associate calls, and dispatch work tickets to room attendants, housemen, lobby and turndown attendants. This role supports day-to-day office operations for the housekeeping department.

You will walk floors, inspect guest rooms, maintain cleanliness and organization, and ensure effective communication with Front Desk and Engineering while upholding Omni's