Guest Room Attendant – Service & Shine

Omni Hotels & Resorts; Asheville (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Omni Hotels & Resorts is seeking a dedicated Guest Room Attendant at the Omni Grove Park Inn & Spa in Asheville, North Carolina. The position involves ensuring high cleanliness standards in guest rooms, including tasks like making beds, cleaning bathrooms, and responding to guest needs.

The ideal candidate will have strong attention to detail and customer service skills, able to work a varied schedule. Previous cleaning experience is required. Join a dynamic environment focused on exceptional service and guest satisfaction.

Qualifications

• Strong attention to detail.
• Strong customer service skills.
• Ability and willingness to stand for 8 hours at a time.
• Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule including weekends and holidays.
• Previous cleaning experience required.
• Previous experience in hotel housekeeping preferred.

Responsibilities

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Restock and replace used items within guest rooms.
• Communicate clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock supply cart and ensure that it is neat and well organized.
• Check all equipment prior to and after use to ensure it is in good working order.
• Respond to all hotel guests efficiently and in an appropriately friendly manner.

Skills

Attention to detail

Customer service skills

Job description

Omni Hotels & Resorts is seeking a dedicated Guest Room Attendant at the Omni Grove Park Inn & Spa in Asheville, North Carolina. The position involves ensuring high cleanliness standards in guest rooms, including tasks like making beds, cleaning bathrooms, and responding to guest needs.

The ideal candidate will have strong attention to detail and customer service skills, able to work a varied schedule. Previous cleaning experience is required. Join a dynamic environment focused on exceptional service and guest satisfaction.