Housekeeping | Guest Room Attendant

Omni Hotels & Resorts; Asheville (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Omni Hotels & Resorts is seeking a dedicated Guest Room Attendant at the Omni Grove Park Inn & Spa in Asheville, North Carolina. The position involves ensuring high cleanliness standards in guest rooms, including tasks like making beds, cleaning bathrooms, and responding to guest needs.

The ideal candidate will have strong attention to detail and customer service skills, able to work a varied schedule. Previous cleaning experience is required. Join a dynamic environment focused on exceptional service and guest satisfaction.

Qualifications

• Strong attention to detail.
• Strong customer service skills.
• Ability and willingness to stand for 8 hours at a time.
• Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule including weekends and holidays.
• Previous cleaning experience required.
• Previous experience in hotel housekeeping preferred.

Responsibilities

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Restock and replace used items within guest rooms.
• Communicate clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock supply cart and ensure that it is neat and well organized.
• Check all equipment prior to and after use to ensure it is in good working order.
• Respond to all hotel guests efficiently and in an appropriately friendly manner.

Skills

Attention to detail

Customer service skills

Job description

Omni Grove Park Inn & Spa The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overview

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner

Qualifications

• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Previous cleaning experience required
• Previous experience in hotel housekeeping preferred

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].