Evening Hospital Security & Safety Officer

Mass General Brigham; Belmont (MA); On-site; USD 32,000 - 46,000; Full time

Job summary

Mass General Brigham's The McLean Hospital Corporation is seeking a security professional to join the evening shift. You will patrol, enforce regulations, and maintain a safe environment for patients, visitors, and staff at 115 Mill Street.

Responsibilities include investigating complaints, restraining when necessary, documenting incidents, and coordinating with law enforcement as required. Strong customer service and de-escalation skills are essential.

Qualifications

• Bachelor’s Degree in Criminal Justice preferred; experience may substitute.
• Class D Driver’s License required.
• 3–5 years in hospital security or customer service preferred.

Responsibilities

• Provide a safe environment by patrolling assigned areas and enforcing regulations.
• Investigate complaints and potential criminal conduct; restrain when necessary.
• Respond to medical emergencies and assist in restraints when authorized.
• Prepare written incident reports and log all activities.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Problem-solving

Education

Bachelor’s Degree in Criminal Justice preferred

Tools

Database software

Typing

Job description

Mass General Brigham's The McLean Hospital Corporation is seeking a security professional to join the evening shift. You will patrol, enforce regulations, and maintain a safe environment for patients, visitors, and staff at 115 Mill Street.

Responsibilities include investigating complaints, restraining when necessary, documenting incidents, and coordinating with law enforcement as required. Strong customer service and de-escalation skills are essential.