Evening Home Care Scheduler

Elite Home Care Day Centers & Transportation; Spartanburg (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Elite Home Care is seeking an Evening Scheduler to serve as the pivotal link between clients, caregivers, and the office team. From 12:30 pm to 9 pm, Monday through Friday, you will manage client schedules, confirm caregiver assignments, and ensure shifts are covered.

This fast-paced role rewards clear communication, problem solving, and attention to detail, with opportunities to grow in a mission-driven company serving children, young adults and seniors in Spartanburg.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Working with adults in acute care, residential, or long-term care settings.

Responsibilities

• Answer phones promptly and professionally, assisting clients and caregivers with scheduling needs.
• Build and maintain client schedules, ensuring all shifts are covered.
• Fill open shifts quickly and communicate assignments to clients, caregivers, and responsible parties.
• Monitor missed or late shifts, follow up with caregivers, and keep clients informed.
• Send detailed shift reports to the care team.
• Step in during call-outs to find coverage and keep services consistent.
• Work closely with the operations team to anticipate staffing needs.

Skills

Communication

Problem-solving

Organizational skills

Education

High School Diploma or GED

Job description

Home Care Scheduler

Elite Home Care – Helping children, young adults and seniors live at home with dignity and compassion.

Elite Home Care is a growing non-medical home care company dedicated to supporting children, young adults and seniors disabilities so they can remain independent in the comfort of their own homes. Our team is passionate about making a difference every day—and we’re looking for someone who shares that passion.

Position Summary

As a the Evening Scheduler from 12:30pm-9pm Monday through Friday, you’ll be the key link between clients, caregivers, and our office team. This role is fast-paced and rewarding, requiring strong communication skills, problem-solving, and attention to detail. You’ll make sure schedules run smoothly, caregivers are supported, and clients receive the quality care they deserve.

What You’ll Do

• Answer phones promptly and professionally, assisting clients and caregivers with scheduling needs.

• Build and maintain client schedules, ensuring all shifts are covered.

• Fill open shifts quickly and communicate assignments to clients, caregivers, and responsible parties.

• Monitor missed or late shifts, follow up with caregivers, and keep clients informed.

• Send detailed shift reports to the care team.

• Step in during call-outs to find coverage and keep services consistent.

• Work closely with the operations team to anticipate staffing needs.

What We’re Looking For

• Experience: Working with adults in acute care, residential, or long-term care settings.

• Preferred: Experience supporting older adults with Alzheimer’s Disease or Dementia.

• Education: High School Diploma or GED required.

• Skills: Strong communication, problem-solving, and organizational skills.

• Flexibility: Must be adaptable in a dynamic, client-focused environment.

• Schedule: Monday – Friday 12:30 - 9 pm

Why Join Elite Home Care?

• Be part of one of South Carolina’s largest and fastest-growing home care teams.

• Work in a supportive, mission-driven environment where your role truly impacts lives.

• Opportunities for growth and advancement.

Job Type

Full-time

Equal Opportunity Employer

Elite Home Care is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.