Evening Healthcare Scheduler: Complex Procedures

Children’s Hospital of Orange County; United States; On-site; USD 32,000 - 50,000; Full time

Job summary

The Scheduler II position at Children’s Hospital of Orange County in Mission Viejo, California, focuses on scheduling complex procedures and appointments with accuracy and timely information. It serves as a crucial liaison between families, insurance carriers, physician offices, and clinical staff to ensure smooth scheduling and registration processes.

The role may require covering front office tasks as needed, demanding excellent communication, organization, and knowledge of insurance systems.

Qualifications

• Required: Excellent verbal and written communication skills. Working knowledge of computer software, i.e. Microsoft products. Ability to pleasantly handle interruptions in work-tasks due to greeting people & answering a multiple phone line. Excellent organizational skills, critical thinking skills, judgment, and interpersonal skills with the ability to work harmoniously. Ability to obtain authorizations. Knowledge of Government and Commercial insurance systems.
• Preferred: Bilingual in English/ Spanish highly preferred.

Responsibilities

• Schedule complex procedures and appointments, coordinating with family, insurance, and physician offices.

Skills

Verbal communication

Written communication

Organizational skills

Critical thinking

Interpersonal skills

Education

High School Diploma/ GED or equivalent

Associate degree in related field

Tools

Microsoft Office

Job description

The Scheduler II position at Children’s Hospital of Orange County in Mission Viejo, California, focuses on scheduling complex procedures and appointments with accuracy and timely information. It serves as a crucial liaison between families, insurance carriers, physician offices, and clinical staff to ensure smooth scheduling and registration processes.

The role may require covering front office tasks as needed, demanding excellent communication, organization, and knowledge of insurance systems.