ENT Surgery Scheduler II — Complex Procedures

CHOC Children's; Orange (CA); Hybrid; USD 32,000 - 50,000; Full time

Job summary

CHOC Children's in Orange, California seeks a Surgery Scheduler II for Otolaryngology to arrange complex procedures and appointments, ensuring complete and accurate information and smooth workflow. This role acts as a liaison among families, insurance carriers, physicians, and clinical staff, and may cover front desk tasks as needed.

The ideal candidate has at least 1 year of scheduling/registration experience in healthcare, strong communication, organizational skills, and familiarity with

Qualifications

• Minimum one year of scheduling/registration experience in a healthcare setting using a scheduling system, or two years of front office experience.
• Preferred: experience coordinating complex procedures and coordinating patient care with multiple departments.
• High School Diploma or GED required; Associate degree preferred.
• Bilingual English/Spanish highly preferred.

Responsibilities

• Schedule complex procedures and appointments, ensuring complete and accurate information.
• Serve as liaison between family, insurance carrier, physician office, and clinical professionals to ensure timely scheduling.
• Assist with front office coverage as needed to support operations.
• Maintain accurate records and support efficient workflows.

Skills

Verbal communication

Written communication

Microsoft Office

Phone handling

Organizational skills

Critical thinking

Interpersonal skills

Authorization knowledge

Insurance knowledge

Bilingual English/Spanish

Education

High School Diploma or GED

Associate degree

Tools

Scheduling software

Job description

CHOC Children's in Orange, California seeks a Surgery Scheduler II for Otolaryngology to arrange complex procedures and appointments, ensuring complete and accurate information and smooth workflow. This role acts as a liaison among families, insurance carriers, physicians, and clinical staff, and may cover front desk tasks as needed.

The ideal candidate has at least 1 year of scheduling/registration experience in healthcare, strong communication, organizational skills, and familiarity with