Evening Guest Services & Front Desk Specialist

St Jude Children's Research Hospital; Memphis (TN); On-site; USD 26,000 - 41,000; Full time

Job summary

St. Jude Children's Research Hospital in Memphis is seeking a friendly, professional Guest Services Representative to provide front-desk support at Tri Delta Place. You will answer phones, greet families, check in/out, and offer directions and information to enhance every guest’s visit.

This role requires a high school diploma, about one year in a service role, and strong communication. The schedule is 2:30 p.m. to 11:00 p.m., weekends and holidays; bilingual preferred but not required.

Qualifications

• High school diploma or equivalent required.
• One year of service-oriented experience preferred.
• Bilingual is preferred but not required.

Responsibilities

• Provide excellent customer service to all guests.
• Maintain cleanliness of assigned area.
• Assist with house management and guest services requests.
• Monitor supplies and inventory.
• Document and share reports for own area.
• Perform related duties as assigned.
• Maintain regular and predictable attendance.

Skills

Customer service

Communication

Problem solving

Prioritization

Time management

Teamwork

Education

High school diploma

Job description

St. Jude Children's Research Hospital in Memphis is seeking a friendly, professional Guest Services Representative to provide front-desk support at Tri Delta Place. You will answer phones, greet families, check in/out, and offer directions and information to enhance every guest’s visit.

This role requires a high school diploma, about one year in a service role, and strong communication. The schedule is 2:30 p.m. to 11:00 p.m., weekends and holidays; bilingual preferred but not required.