Evening Guest Services Associate - On-the-Job Training

AdvisaCare; Los Angeles (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

On-the-job training

Job summary

National Health Foundation is seeking a Guest Services Associate (Swing Shift) in Arleta, CA. The role focuses on creating a hospitable, safe, and healthy environment where guests experience dignity and respect.

Responsibilities include welcoming guests, conducting orientations, coordinating with nursing and social services, and maintaining accurate documentation. Background checks and TB tests are required; bilingual Spanish is preferred. Extensive on-the-job training is provided.

Qualifications

• Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred).
• Ability to perform and prioritize multiple tasks effectively and efficiently.
• Bi-lingual in Spanish preferred; TB test and background check are required.

Responsibilities

• Ensure safety and security of recuperative care facility; perform daily facility and equipment inspections.
• Conduct guest intake with detailed orientation of program guidelines; build rapport with guests.
• Create and lead engagement activities; attend to guests’ requests and check-ins.
• Assist nursing, social services and external partners with guest appointments on-site or check-ins.
• Maintain accurate record keeping including shift notes and incident reports.

Skills

Customer service

De-escalation

Bilingual Spanish

Job description

National Health Foundation is seeking a Guest Services Associate (Swing Shift) in Arleta, CA. The role focuses on creating a hospitable, safe, and healthy environment where guests experience dignity and respect.

Responsibilities include welcoming guests, conducting orientations, coordinating with nursing and social services, and maintaining accurate documentation. Background checks and TB tests are required; bilingual Spanish is preferred. Extensive on-the-job training is provided.