Evening Guest Experience Specialist

Inn at Hastings Park - Relais & Châteaux; Lexington (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401(k)

Discounts at Relais & Châteaux around/

Job summary

Inn at Hastings Park - Relais & Châteaux in Lexington, MA is seeking a Guest Service Agent to warmly greet guests, check them in and out, and contribute to exceptional guest service and financial performance.

You will act as an ambassador for our Relais & Châteaux property during evening hours, delivering a welcoming, professional experience to guests in a luxury setting with a collaborative team.

Qualifications

• Hospitality experience preferred but not required.
• Customer service 1 year minimum.
• High school diploma

Responsibilities

• Greet and register guests and handle check-out to support outstanding guest service and hotel profitability.
• Serve as an ambassador to the property during evening hours.

Skills

Customer service

Hospitality

Education

High school diploma

Job description

Inn at Hastings Park - Relais & Châteaux in Lexington, MA is seeking a Guest Service Agent to warmly greet guests, check them in and out, and contribute to exceptional guest service and financial performance.

You will act as an ambassador for our Relais & Châteaux property during evening hours, delivering a welcoming, professional experience to guests in a luxury setting with a collaborative team.