Evening Concierge & Guest Services Ambassador

Relais & Châteaux; Lexington (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K

Discounts at Relais properties

Job summary

Relais & Châteaux's Inn at Hastings Park in Lexington, MA is seeking a friendly Guest Service Agent to greet and register guests and manage check-outs with warmth and professionalism.

You will act as an ambassador for the property during evening hours, delivering outstanding service while supporting the hotel's financial profitability. Hospitality experience is preferred; a high school diploma and 1 year of customer service are expected.

Qualifications

• Customer service experience valued but not required.
• Minimum of 1 year of customer service experience.
• High school diploma required.

Responsibilities

• Greet and register guests and assist with check-out at end of stay.
• Serve as ambassador for the property during evening hours.
• Contribute to the hotel's financial profitability through guest service excellence.

Skills

Customer service

Education

High school diploma

Job description

Relais & Châteaux's Inn at Hastings Park in Lexington, MA is seeking a friendly Guest Service Agent to greet and register guests and manage check-outs with warmth and professionalism.

You will act as an ambassador for the property during evening hours, delivering outstanding service while supporting the hotel's financial profitability. Hospitality experience is preferred; a high school diploma and 1 year of customer service are expected.