Evening Grocery Specialist: Customer-First & Freshness

Kroger; Bartonville (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger is hiring to provide an outstanding customer experience through exceptional service in our store. You will assist the department manager in reaching sales goals and maintain a safe, clean environment so customers feel welcome and valued.

You will answer questions about products, make recommendations, check freshness, stock shelves, and follow safety procedures. Prior retail experience and multilingual ability are a plus.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition and subtraction).
• Effective communication skills.

Responsibilities

• Provide outstanding customer service and create a welcoming environment for shoppers.
• Assist the department manager in achieving sales and profit goals.
• Promote Kroger's Customer 1st strategy and core values across the team.
• Answer questions about products and make recommendations to customers.
• Ensure product quality and freshness; check sell-by dates and take appropriate action.
• Label, stock, and inventory department merchandise; provide customers with fresh products.
• Report discrepancies in product ordering/shipping to the department manager.
• Follow safety procedures and maintain proper temperatures in cases and coolers.
• Report safety risks or incidents to management and assist with preventive maintenance.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger is hiring to provide an outstanding customer experience through exceptional service in our store. You will assist the department manager in reaching sales goals and maintain a safe, clean environment so customers feel welcome and valued.

You will answer questions about products, make recommendations, check freshness, stock shelves, and follow safety procedures. Prior retail experience and multilingual ability are a plus.