Customer-First Grocery Experience Specialist

Kroger Co.; Salem (OR); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Co. is seeking dedicated staff to deliver exceptional customer service in our store. You will assist customers, maintain a clean and safe shopping environment, and support department leadership in meeting sales and quality goals.

Role requires strong communication, the ability to handle busy periods, and familiarity with basic product knowledge across department items. Retail experience is valued, with opportunities for growth within a supportive team.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience is desired.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Inform customers of specials and promotions.
• Ensure products are fresh and properly labeled and stocked.
• Report discrepancies to the department manager.

Skills

Stress management

Effective communication

Basic math

Job description

Kroger Co. is seeking dedicated staff to deliver exceptional customer service in our store. You will assist customers, maintain a clean and safe shopping environment, and support department leadership in meeting sales and quality goals.

Role requires strong communication, the ability to handle busy periods, and familiarity with basic product knowledge across department items. Retail experience is valued, with opportunities for growth within a supportive team.