Grocery Night Customer Advocate & Freshness Champion

The Kroger Co.; Hot Springs (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking a dependable team member to create outstanding customer experiences in a store setting. You will assist the department manager in achieving sales goals while maintaining a safe and clean environment.

Responsibilities include answering questions, recommending products, ensuring freshness, stocking, and adhering to safety guidelines. Retail experience and a second language are desirable.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products and suggest items to customers.
• Recommend grocery items to meet customer needs and inform about specials.
• Check product quality and dates to ensure freshness.
• Label, stock and inventory department merchandise and provide fresh products customers ordered.
• Report stock or shipping discrepancies to the department manager.
• Display a positive attitude and stay updated with ads and promotions.
• Adhere to food safety regulations and maintain proper temperatures in cases and coolers.
• Identify unsafe conditions and notify management; participate in preventive maintenance.
• Notify management of accidents, safety risks, or potential fraud.

Skills

Stress management

Basic math

Effective communication

Job description

The Kroger Co. is seeking a dependable team member to create outstanding customer experiences in a store setting. You will assist the department manager in achieving sales goals while maintaining a safe and clean environment.

Responsibilities include answering questions, recommending products, ensuring freshness, stocking, and adhering to safety guidelines. Retail experience and a second language are desirable.