Customer-First Grocery Specialist

The Kroger Co.; Essexville (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. seeks to deliver an outstanding customer experience through exceptional service. This role supports the department and store goals, ensuring a safe, clean environment and adherence to quality standards.

The incumbent will assist the department manager in achieving sales and profit targets while upholding Kroger’s core values of respect, integrity and safety. Responsibilities include aiding customers, maintaining product knowledge, and ensuring freshness and proper temperatures in

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Responsibilities

• Promote trust and respect among associates
• Create an environment that makes customers feel welcome and appreciated by answering questions about products
• Gain and maintain knowledge of products in the department and respond to questions with suggestions
• Recommend grocery items to customers and inform them of specials
• Check product quality and review sell-by dates
• Label, stock and inventory department merchandise and provide fresh products to customers

Skills

Effective communication

Basic math

Stress tolerance

Job description

The Kroger Co. seeks to deliver an outstanding customer experience through exceptional service. This role supports the department and store goals, ensuring a safe, clean environment and adherence to quality standards.

The incumbent will assist the department manager in achieving sales and profit targets while upholding Kroger’s core values of respect, integrity and safety. Responsibilities include aiding customers, maintaining product knowledge, and ensuring freshness and proper temperatures in