Evening Front Office Supervisor – Guest Service Leader

Hyatt; Monterey (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Paid Time Off

Tuition Reimbursement

Hotel Discounts

401K Match

Job summary

A hospitality management company is seeking an Assistant Front Office Manager for its Monterey location. This role involves supervising front office operations and ensuring exceptional guest service. The ideal candidate will have at least 2 years of front office experience and strong problem-solving skills. Working evenings is required. Competitive benefits include medical coverage, hotel discounts, and paid time off.

Qualifications

• Minimum of 2 years previous hotel front office in a similar role.
• Prior cash handling experience necessary.
• Excellent guest service, organization and problem solving skills.

Responsibilities

• Supervises and manages employees to ensure day-to-day operations.
• Handles complaints and resolves grievances effectively.
• Collaborates with the Front Office Manager on service improvements.

Skills

Guest service

Organization

Problem solving

Multi-tasking

Interpersonal skills

Education

Experience in hotel front office

Cash handling experience

Job description

A hospitality management company is seeking an Assistant Front Office Manager for its Monterey location. This role involves supervising front office operations and ensuring exceptional guest service. The ideal candidate will have at least 2 years of front office experience and strong problem-solving skills. Working evenings is required. Competitive benefits include medical coverage, hotel discounts, and paid time off.