Evening Front Office Manager - Overtime + Bonus + Growth

CFS; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid holidays

Substantial opportunity for growth

Job summary

A leading hotel management firm in New York is seeking an Evening Front Office Manager to oversee guest services and front desk operations. The role requires at least three years of hospitality management experience and offers a competitive salary along with benefits including paid holidays and opportunities for career growth. The evening shift is from 2 PM to 11 PM, providing a unique chance to manage teams in renowned NYC properties. This position emphasizes strong guest experience and operational leadership.

Qualifications

• Three or more years in hospitality, hotel, or customer-facing operational management.
• Proven track record supervising teams in a 24/7 environment.
• Strong administrative and communication skills.

Responsibilities

• Oversee front desk, guest services, and bell operations.
• Manage, mentor, and schedule guest service agents.
• Ensure payroll accuracy and supply inventories.
• Respond to escalations and guest satisfaction issues.
• Collaborate with department leaders for cohesive service.

Skills

Hospitality operational management

Team supervision

Administrative skills

Communication skills

Schedule flexibility

Job description

A leading hotel management firm in New York is seeking an Evening Front Office Manager to oversee guest services and front desk operations. The role requires at least three years of hospitality management experience and offers a competitive salary along with benefits including paid holidays and opportunities for career growth. The evening shift is from 2 PM to 11 PM, providing a unique chance to manage teams in renowned NYC properties. This position emphasizes strong guest experience and operational leadership.