Evening Front Office Manager Assistant – Guest Experience Leader

Aloft San Francisco Airport; San Francisco (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Aloft San Francisco Airport is seeking a highly motivated Assistant Front Office Manager to support the Front Office Manager in overseeing daily front desk operations and ensuring the highest level of guest service. The role focuses on evening coverage and staff coordination, acting as Manager On-Duty when needed.

Join our modern, tech-forward hotel near SFO and help a diverse team deliver exceptional hospitality.

Qualifications

• Experience in hotel front desk operations or supervisor role.
• Strong interpersonal and guest service skills.
• Ability to manage cash handling and daily transactions.
• Effective communication with guests and team members.
• Proficient with hotel software and general computer use.

Responsibilities

• Support Front Office Manager in daily front desk operations.
• Assist with staff scheduling, training and policy adherence.
• Oversee evening shift to ensure Manager On-Duty coverage.
• Contribute to guest satisfaction initiatives and service standards.

Skills

Front office management

Cash handling

Communication skills

Computer skills

Leadership

Tools

Computer systems

Job description

Aloft San Francisco Airport is seeking a highly motivated Assistant Front Office Manager to support the Front Office Manager in overseeing daily front desk operations and ensuring the highest level of guest service. The role focuses on evening coverage and staff coordination, acting as Manager On-Duty when needed.

Join our modern, tech-forward hotel near SFO and help a diverse team deliver exceptional hospitality.