Evening Front Office Leader — Guest Experience

Margaritaville; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Cottonwood Hotel in Omaha is seeking an Assistant Front Office Manager to support the Front Office Manager in daily operations and to ensure the highest level of guest service. This role focuses on delivering a seamless experience for guests while coordinating night-time front desk activities.

You will assist with staff management, enforce hotel procedures, and play a key part in maintaining a professional, welcoming environment for all guests and team members.

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office.
• Ability to manage and lead each discipline of the department independently.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other Team Members.
• Computer experience required.

Responsibilities

• Assist the Front Office Manager in daily front desk operations and ensure guest service excellence.
• Oversee evening shift to provide Manager On-Duty coverage.
• Support staff, enforce procedures, and maintain smooth front office workflows.

Job description

The Cottonwood Hotel in Omaha is seeking an Assistant Front Office Manager to support the Front Office Manager in daily operations and to ensure the highest level of guest service. This role focuses on delivering a seamless experience for guests while coordinating night-time front desk activities.

You will assist with staff management, enforce hotel procedures, and play a key part in maintaining a professional, welcoming environment for all guests and team members.