Evening Front Desk & Security Associate

FirstService Residential; Florida; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in West Palm Beach, FL. You will greet residents, manage access, and monitor security systems while delivering excellent service in a fast-paced setting.

The role requires reliable communication, multitasking, and the ability to work a Thursday–Monday shift 3pm–11pm. This full-time position includes benefits and a focus on safety and customer satisfaction.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication skills

Multilingual

Computer literacy

High school diploma

Business/hospitality coursework

Experience 2-3 years

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

FirstService Residential is seeking a Front Desk Associate in West Palm Beach, FL. You will greet residents, manage access, and monitor security systems while delivering excellent service in a fast-paced setting.

The role requires reliable communication, multitasking, and the ability to work a Thursday–Monday shift 3pm–11pm. This full-time position includes benefits and a focus on safety and customer satisfaction.