Evening Front Desk & Security Specialist

Firstservice-Residential; West Palm Beach (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Benefits package

401k match

Paid holidays

Job summary

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate to greet residents, manage guest check-ins, and monitor access control systems. You’ll work Thursday to Monday 3pm–11pm and support a safe, welcoming building environment.

Ideal candidates have a high school diploma, customer service experience, and good communication skills. The role emphasizes reliability, multitasking, and professionalism in a fast-paced property management setting.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication skills

Interpersonal skills

Multilingual

Computer literacy

Education

High school diploma

College courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate to greet residents, manage guest check-ins, and monitor access control systems. You’ll work Thursday to Monday 3pm–11pm and support a safe, welcoming building environment.

Ideal candidates have a high school diploma, customer service experience, and good communication skills. The role emphasizes reliability, multitasking, and professionalism in a fast-paced property management setting.