Evening Front Desk & Security Associate

FirstService Residential; Wellington (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential seeks a Front Desk Associate in West Palm Beach, FL to greet residents, check guests and service providers in/out, and monitor access control systems with a service-focused approach.

You will handle inquiries, maintain daily logs, and respond to emergencies while working Thursday through Monday from 3pm to 11pm. Strong communication and reliability are required.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information systems hardware/software are preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multitasking

Emergency response procedures

Access control systems

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential seeks a Front Desk Associate in West Palm Beach, FL to greet residents, check guests and service providers in/out, and monitor access control systems with a service-focused approach.

You will handle inquiries, maintain daily logs, and respond to emergencies while working Thursday through Monday from 3pm to 11pm. Strong communication and reliability are required.