Evening Front Desk Pro: Resident Services & Security

FirstService Residential; Boynton Beach (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

Paid holidays

401k match

Job summary

FirstService Residential is seeking a Front Desk Associate in West Palm Beach, FL. You will greet residents, manage access control, and monitor security systems while maintaining daily logs and responding to emergencies.

The role requires strong communication, multitasking, and reliability. Schedule is Thursday to Monday, 3pm–11pm, with some weekend work; a full-time position offering comprehensive benefits is provided.

Qualifications

• High school diploma or equivalent preferred.
• College level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy: information system software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

High school diploma

College courses in business

2-3 years business experience

Computer literacy

Written and verbal communication

Multilingual

Customer service

Education

High school diploma or equivalent

Tools

Information system software

Job description

FirstService Residential is seeking a Front Desk Associate in West Palm Beach, FL. You will greet residents, manage access control, and monitor security systems while maintaining daily logs and responding to emergencies.

The role requires strong communication, multitasking, and reliability. Schedule is Thursday to Monday, 3pm–11pm, with some weekend work; a full-time position offering comprehensive benefits is provided.