Evening Front Desk & Resident Concierge

FirstService Residential; Town of Florida (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Paid holidays

Job summary

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate responsible for greeting residents, handling guests, and monitoring security systems. The role requires strong communication, detail orientation, and the ability to multitask in a fast-paced environment.

The position offers full-time benefits, a pay rate of $20–$21 per hour, and a schedule Thursday through Monday, 3 PM to 11 PM.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy in information systems is preferred.
• Strong written and verbal communication skills.
• Multilingual abilities are desirable.
• Strong customer service and interpersonal skills.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Bilingual language skills

Multitasking

Emergency response awareness

Education

High school diploma or equivalent

College courses in business or hospitality

Tools

Information systems literacy

Job description

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate responsible for greeting residents, handling guests, and monitoring security systems. The role requires strong communication, detail orientation, and the ability to multitask in a fast-paced environment.

The position offers full-time benefits, a pay rate of $20–$21 per hour, and a schedule Thursday through Monday, 3 PM to 11 PM.