Evening Front Desk & Resident Care Support

Heritage Park Nursing and Rehabilitation Center; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Heritage Park Nursing and Rehabilitation Center in Austin, TX is seeking a full-time Receptionist to join our admin team and support daily facility operations. You will answer calls promptly, guiding residents, families and staff to the right contacts, assisting with mail, invoices, and general office tasks.

Attention to detail and excellent customer service are essential. You will collaborate with the Business Office Manager and facility Administrator to ensure efficient operations and strong

Qualifications

• High School diploma or equivalent is required.
• Excellent oral/written communication skills.
• Knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and customer service skills.

Responsibilities

• Answer telephone calls in a timely and pleasant manner.
• Assist with mail distribution and general office duties as assigned by the Business Office Manager and/or facility Administrator.
• Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner.
• Assist with updating employee phone list as needed.
• Assist with mailing out monthly resident statements for room and board.
• Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.
• Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facility.
• Assists in verification of EPLS and OIG for vendors (initial, monthly & annually).
• Perform other duties and tasks as assigned by the Business Office Manager

Skills

Oral and written communication

MS Office (Word, Excel, Outlook)

Organizational and customer service

Education

High School diploma or equivalent

Job description

Heritage Park Nursing and Rehabilitation Center in Austin, TX is seeking a full-time Receptionist to join our admin team and support daily facility operations. You will answer calls promptly, guiding residents, families and staff to the right contacts, assisting with mail, invoices, and general office tasks.

Attention to detail and excellent customer service are essential. You will collaborate with the Business Office Manager and facility Administrator to ensure efficient operations and strong