Resident Experience Concierge

Lake Travis Independent Living; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

Perk Spot discounts

Job summary

Spectrum Retirement Communities is seeking a full-time front desk receptionist in Austin, TX. You will greet visitors, manage phone calls, and assist residents and families with inquiries while maintaining a welcoming lobby.

Role requires professional communication, the ability to multitask, and a proactive approach. Training provided; benefits include health coverage and retirement options upon full-time employment.

Qualifications

• High School diploma or equivalent required.
• Experience in an office environment, answering phones or customer service preferred.
• Strong communication skills are critical for residents, family members and team members.
• Must be self-motivated, organized, and professional; ability to multitask.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Office environment

Communication

Education

High School diploma

Tools

Phone system

Job description

Spectrum Retirement Communities is seeking a full-time front desk receptionist in Austin, TX. You will greet visitors, manage phone calls, and assist residents and families with inquiries while maintaining a welcoming lobby.

Role requires professional communication, the ability to multitask, and a proactive approach. Training provided; benefits include health coverage and retirement options upon full-time employment.