Skilled Nursing Facility Receptionist & Admin Specialist

Regency Integrated Health Services; Austin (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Regency Integrated Health Services at Heritage Park Rehabilitation and Skilled Nursing Center in Austin, TX is seeking a full-time Receptionist to warmly handle phone calls, greet residents and visitors, and coordinate with the facility Administrator and Business Office.

You will perform basic office duties, assist with mail and invoices, maintain the employee directory, and help generate monthly resident statements while delivering high-quality customer service.

Qualifications

• High School diploma or equivalent required.
• Excellent oral and written communication skills essential.
• Knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and customer service skills.

Responsibilities

• Answer telephone calls in a timely and pleasant manner.
• Assist with mail distribution and general office duties as assigned by the Business Office Manager and/or facility Administrator.
• Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner.
• Assist with updating employee phone list as needed.
• Assist with mailing out monthly resident statements for room and board.
• Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and census-building.
• Assist in recruitment, training and nurturing of staff within the facility.

Skills

Oral & Written Communication

Customer Service

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Regency Integrated Health Services at Heritage Park Rehabilitation and Skilled Nursing Center in Austin, TX is seeking a full-time Receptionist to warmly handle phone calls, greet residents and visitors, and coordinate with the facility Administrator and Business Office.

You will perform basic office duties, assist with mail and invoices, maintain the employee directory, and help generate monthly resident statements while delivering high-quality customer service.