Part-Time Front Desk: Patient Services Specialist

Select Medical; Westfield (MA); On-site; USD 25,000 - 28,000; Part time

Job summary

Select Medical Westfield is seeking a Patient Service Specialist to welcome patients at the front desk, register them, and help with the next appointment. This part-time role supports the outpatient physical therapy center and helps ensure a smooth, friendly visit.

You will schedule appointments by phone or in person, collect co-pays, and coordinate with insurers and other partners to verify information. The schedule is weekdays, with a focus on delivering excellent patient-centered service.

Qualifications

• High school diploma or GED required.
• Front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Front desk

Communication

Education

High School Diploma or GED

Job description

Select Medical Westfield is seeking a Patient Service Specialist to welcome patients at the front desk, register them, and help with the next appointment. This part-time role supports the outpatient physical therapy center and helps ensure a smooth, friendly visit.

You will schedule appointments by phone or in person, collect co-pays, and coordinate with insurers and other partners to verify information. The schedule is weekdays, with a focus on delivering excellent patient-centered service.