Evening Front Desk & Guest Services Concierge (Part-Time)

Castle Healthcare; Indianapolis (IN); On-site; USD 32,000 - 38,000; Full time

Job summary

Castle Healthcare in Indianapolis, IN, seeks a courteous front desk Associate to deliver exceptional customer service by answering inquiries, greeting visitors, and handling administrative tasks.

The ideal candidate will be proficient with Microsoft Office, able to multitask under pressure, maintain security protocols, and communicate professionally with residents, families and staff.

Qualifications

• High-school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in dealing with issues.

Responsibilities

• Answer and screen calls, forward inquiries, and take messages.
• Greet visitors and escort them to their destination.
• Assist residents, families, employees, and visitors as needed.
• Perform general administrative tasks (word processing, data entry).
• Maintain security procedures and control building access.
• File documents and manage the mail and deliveries.
• Report issues concerning residents to the Administrator.
• Other duties as assigned.

Skills

Multitasking

Professional demeanor

Communication skills

Proactive problem-solving

Education

High-school diploma or equivalent

Tools

Microsoft Office

Job description

Castle Healthcare in Indianapolis, IN, seeks a courteous front desk Associate to deliver exceptional customer service by answering inquiries, greeting visitors, and handling administrative tasks.

The ideal candidate will be proficient with Microsoft Office, able to multitask under pressure, maintain security protocols, and communicate professionally with residents, families and staff.