Evening Front Desk Guest Experience Specialist | Part-Time

Residence Inn - Kansas City; Kansas City (MO); Sur place; USD 21 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Team culture

Training and growth

Employee recognition

Paid vacation and holidays

Hotel room discounts

Résumé du poste

Residence Inn - Kansas City is seeking a friendly Guest Service Representative to join our Front Desk team in a part-time role. The position offers a starting salary range of $15.00-$16.00/hour based on experience, with wage increases at 30, 60, and 90 days.

You’ll greet guests, assist with check-in/check-out, handle reservations, and coordinate with Housekeeping, Maintenance, and Sales to ensure smooth operations.

Qualifications

• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!
• Ability to multitask and work well in a fast-paced environment.
• Strong communication skills and a professional approach to solving guest concerns.
• Basic computer skills and the ability to stand for extended periods.

Responsabilités

• Serve as the first point of contact for our guests, creating a positive and welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

Connaissances

Customer service

Multitasking

Communication skills

Basic computer skills

Outils

POS system

Description du poste

Residence Inn - Kansas City is seeking a friendly Guest Service Representative to join our Front Desk team in a part-time role. The position offers a starting salary range of $15.00-$16.00/hour based on experience, with wage increases at 30, 60, and 90 days.

You’ll greet guests, assist with check-in/check-out, handle reservations, and coordinate with Housekeeping, Maintenance, and Sales to ensure smooth operations.