Front Desk Agent - Part-Time - Weekends

Hampton Inn Kansas City/Overland Park; Overland Park (KS); On-site; USD 20,664 - 23,419; Full time

Job summary

Join a supportive team at Hampton Inn Kansas City/Overland Park, where you'll deliver exceptional guest experiences. This front desk role involves checking in guests, managing inquiries, and ensuring satisfaction. With training provided, this is a great opportunity to advance your hospitality career in a welcoming environment.

Qualifications

• Previous front desk or customer service experience preferred.
• Must be able to work weekends.
• Reliable, punctual, and able to work independently.

Responsibilities

• Greet and check in guests with professionalism.
• Manage guest check-outs and ensure billing accuracy.
• Respond to guest inquiries and complaints promptly.

Skills

Communication

Problem Solving

Education

High school diploma or equivalent

Job description

Hampton Inn Kansas City/Overland Park • Overland Park , KS , US

Posted 7 days ago

Description

• Work with a supportive and friendly team.
• Be part of a globally recognized hotel brand.
• Grow your hospitality career with on-the-job training and future advancement opportunities.
• Enjoy a welcoming, team-oriented culture where your efforts are appreciated.
• Contribute to creating memorable guest experiences every day.

Responsibilities

• Greet and check in guests with professionalism and warmth.
• Manage guest check-outs and ensure billing accuracy.
• Respond to guest inquiries, requests, and complaints promptly.
• Handle reservations, cancellations, and room assignments.
• Communicate effectively with housekeeping and maintenance staff.
• Balance cash drawer and perform daily shift audits.
• Maintain a clean, organized, and safe front desk area.

Qualifications

• Previous front desk or customer service experience preferred.
• Strong communication and problem-solving skills.
• Must be able to work weekends (Saturday and Sunday availability required).
• Reliable, punctual, and able to work independently.
• Ability to handle stressful situations calmly and professionally.
• Comfortable using computers and hotel management systems (training provided).
• High school diploma or equivalent required.

Compensation

$15 - $17 hourly

About Hampton Inn Kansas City/Overland Park

At Hampton Inn Overland Park, we pride ourselves on delivering heartfelt hospitality every day. Part of Hilton’s trusted family of brands, Hampton Inn offers consistent quality, clean and comfortable rooms, and service that makes guests feel at home. Our team is our greatest asset — we believe in supporting each other, recognizing great work, and fostering an environment where everyone can thrive. Come be part of something special with us.