Front Desk Guest Service Pro - Part-Time Hotel

Hampton Inn – Kansas City / Liberty; Kansas City (MO); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Paid vacation, sick, bereavement, &amp

Holidays paid at time & ½ when</n

Travel with hotel room discounts

Teammate referral bonuses

Paid time off to volunteer in your</n

Employee Assistance Program with</n

Job summary

Hampton Inn – Kansas City / Liberty is seeking a Guest Service Representative to join our Front Desk team in Kansas City, MO. You will welcome guests, assist with check-in/out, and handle requests with a friendly, can-do attitude.

The position is part-time with shifts 7:00 AM–3:00 PM or 3:00 PM–11:00 PM. Starting wage is $15.00–$16.00 per hour, with wage increases at 30, 60, and 90 days, and a comprehensive benefits package for eligible teammates.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Strong communication skills and professional approach to guest concerns.
• Basic computer skills and ability to stand for extended periods.

Responsibilities

• Serve as the first point of contact for guests, creating a welcoming experience.
• Greet and assist guests during check-in/check-out with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism.
• Coordinate with Housekeeping, Maintenance, and Sales to ensure seamless operations.
• Manage daily front desk duties, including payments and room assignments.

Skills

Customer service

Multitasking

Communication skills

Basic computer skills

Job description

Hampton Inn – Kansas City / Liberty is seeking a Guest Service Representative to join our Front Desk team in Kansas City, MO. You will welcome guests, assist with check-in/out, and handle requests with a friendly, can-do attitude.

The position is part-time with shifts 7:00 AM–3:00 PM or 3:00 PM–11:00 PM. Starting wage is $15.00–$16.00 per hour, with wage increases at 30, 60, and 90 days, and a comprehensive benefits package for eligible teammates.