Evening Front Desk Associate Rec Center (Weekends)

City of Annapolis (MD); Annapolis (MD); On-site; USD 17,000 - 22,000; Part time

Job summary

The City of Annapolis Recreation and Parks Center seeks a front desk associate to deliver exceptional customer service to guests and members. You will assist with facility rental information and queries, and support program staff as needed.

Shifts run Mon–Sun, 2 pm–10 pm, with 4–6 hour shifts and at least 2 weekends per month. The role requires a welcoming presence, reliability, and the ability to handle phones, sign-ins, and basic inquiries.

Qualifications

• One year of related customer service experience.
• CPR, First Aid and AED certifications (must be obtained within 60 days of hire).

Responsibilities

• Answer phones and manage front desk operations to assist guests and members.
• Provide exceptional customer service to members and guests at the recreation center.
• Assist with equipment check out and ensure front desk is organized and welcoming.
• Provide information about facility rentals and center programs; coordinate with program staff as needed.
• Maintain neat front desk area and brochure display; ensure lobby is presentable and materials are current.

Job description

The City of Annapolis Recreation and Parks Center seeks a front desk associate to deliver exceptional customer service to guests and members. You will assist with facility rental information and queries, and support program staff as needed.

Shifts run Mon–Sun, 2 pm–10 pm, with 4–6 hour shifts and at least 2 weekends per month. The role requires a welcoming presence, reliability, and the ability to handle phones, sign-ins, and basic inquiries.