Evening Front Desk Associate – PM Shift (Dementia Care)

PACS Group; Sacramento (CA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

North Pointe Care Center in Sacramento seeks a friendly Front Desk Receptionist for the PM shift to greet visitors, answer calls, and coordinate referrals. This administrative role emphasizes patient privacy, HIPAA compliance, and a warm, professional demeanor in a dementia-focused environment.

The ideal candidate delivers outstanding customer service, maintains an organized reception area, and supports the facility with general clerical tasks while collaborating with hospitals and families.

Qualifications

• High school diploma or GED is required.
• Excellent customer service and communication skills.
• Professional appearance and demeanor with HIPAA awareness.

Responsibilities

• Serve as first point of contact for visitors, families, hospitals, and vendors.
• Greet guests professionally and maintain a welcoming reception area.
• Answer calls on a multi-line system and route inquiries appropriately.
• Assist hospitals and referral partners by routing information efficiently.
• Schedule appointments and manage meeting room reservations.
• Maintain visitor sign-in procedures and ensure building access.

Skills

Customer service

Communication

Organizational skills

Punctuality

HIPAA confidentiality

Multitasking

Education

High school diploma or GED

Job description

North Pointe Care Center in Sacramento seeks a friendly Front Desk Receptionist for the PM shift to greet visitors, answer calls, and coordinate referrals. This administrative role emphasizes patient privacy, HIPAA compliance, and a warm, professional demeanor in a dementia-focused environment.

The ideal candidate delivers outstanding customer service, maintains an organized reception area, and supports the facility with general clerical tasks while collaborating with hospitals and families.