Evening Front Desk Agent - Guest Experience Pro

General Hotels Corporation; Watson (IN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Telemedicine

Supplemental life insurance

401(k) with company match

Earned wage access

Employee assistance program

Benefit Hub perks

Generous time off

Job summary

General Hotels Corporation is seeking a Front Desk Agent for Hilton Garden Inn Jeffersonville. The role involves welcoming guests, checking in/out, answering calls, and assisting guests to ensure a comfortable stay. Hours are 7pm-3am, including weekends.

You will handle guest inquiries and maintain records with accuracy. Ideal candidates communicate well, multitask, and stay organized under pressure. Familiarity with front desk software and basic math is preferred.

Qualifications

• Clear verbal and written communication.
• Ability to multitask and prioritize.
• High attention to accuracy in guest records.
• Capable of working under pressure during busy periods.
• Experience with hotel front desk software and equipment.
• Basic math for transactions.
• Willingness to work weekends/holidays.

Responsibilities

• Greet guests on arrival and assist with check-in/out.
• Answer phone calls and respond to emails.
• Address guest questions and concerns promptly.
• Maintain accurate guest records and room assignments.
• Process cash and credit card transactions.
• Provide information about hotel amenities and local attractions.
• Keep the front desk area clean and organized.

Skills

Communication skills

Multitasking

Attention to detail

Working under pressure

Front desk software

Basic math

Flexible shifts

Job description

General Hotels Corporation is seeking a Front Desk Agent for Hilton Garden Inn Jeffersonville. The role involves welcoming guests, checking in/out, answering calls, and assisting guests to ensure a comfortable stay. Hours are 7pm-3am, including weekends.

You will handle guest inquiries and maintain records with accuracy. Ideal candidates communicate well, multitask, and stay organized under pressure. Familiarity with front desk software and basic math is preferred.