Front Desk Agent - Fairfield Inn Jeffersonville

Integral Hospitality Solutions, LLC; Octa (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Integral Hospitality Solutions, LLC is seeking a cheerful Front Desk Agent to join our hotel team. You will greet guests, register arrivals, and handle check-in/out with a focus on hospitality.

The role requires strong communication, time management, and the ability to multitask in a fast-paced environment. Weekend, weekday, and holiday shifts are required.

A friendly, professional demeanor and knowledge of the local area help ensure a positive guest experience.

Qualifications

• Excellent communication, guest service and time management skills required.
• Ability to manage duties of running a front desk and maintain high level of service.
• Multitask effectively in a fast-paced environment.
• Attention to detail and strong organizational skills.
• Experience in Guest Services with knowledge of the surrounding area.
• Team player and self-starter with working knowledge of the hotel industry.
• Exceptional interpersonal skills to ensure a positive guest experience.
• Must be able to work weekends, weekdays and holidays.

Responsibilities

• Greet guests and register/check guests in and out, handling all phases of their stay.
• Provide excellent customer service and address guest needs promptly.
• Collaborate with departments to ensure a smooth guest experience.
• Maintain clear communication and stay punctual and reliable.

Skills

Excellent communication

Guest service

Time management

Multitasking

Attention to detail

Organizational skills

Team player

Self-starter

Interpersonal skills

Hotel industry knowledge

Job description

We seek a cheerful & energetic Front Desk Agent to join our team!

Punctuality and reporting to work on time are a must. You must be on time and report to work whenever scheduled.

The hotel will benefit from an energetic, friendly, and professional individual, as the Front Desk Associate is responsible for greeting, registering, and checking guests in/out and handling all phases of their stay while providing excellent customer service. Strong time management and organizational skills are key to maintaining efficiency in a fast-paced environment. Clear communication and an upbeat personality are essential for this position, especially when responding to guests and interacting with team members across departments.

Requirements:

• Excellent communication, guest service & time management skills

• Ability to manage duties of running a front desk while ensuringa high level of customer service

• Ability to multitask and work effectively in a fast-paced environment

• Attention to detail & great organizational skills

• Experience in Guest Services, withknowledge of the surrounding area

• A team player and self-starter with working knowledge of the hotel industry

• Exceptional interpersonal skills, takingall necessary steps to ensure a positive and pleasurable experience for all guests

• Must be able to work weekends, weekdays, and holidays