Evening Document Production Specialist

RR Donnelley & Sons; Wheeling (WV); On-site; USD 21,917 - 29,797; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RR Donnelley & Sons in Wheeling, WV is seeking a Document Production Associate to provide word processing and document production services for clients. The role emphasizes accurate editing, proofreading, and workflow coordination to meet service deadlines.

Qualified candidates will have a high school diploma, at least one year of document production experience, and strong MS Office skills. The position requires attention to detail, confidentiality, and the ability to work independently or as

Qualifications

• High school diploma or equivalent.
• Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents
• Strong attention to detail; able to work on multiple projects simultaneously
• Must have good organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to exercise good judgment to make decisions that conform to business needs and policy
• Good problem solving skills, with the ability and understanding of when to elevate a problem to a supervisory level
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast paced environment
• Ability to communicate professionally both verbally and in writing
• Must be self-motivated with a positive attitude
• Proven customer service skills are required in order to create, maintain and enhance customer relationships

Responsibilities

• Utilize logs/tracking software for document production work.
• Assess job requests and ensure completion of tasks throughout lifecycle.
• Perform document production, proofreading, intake and workflow coordination as needed.
• Edit/proof/convert/create/transcribe document production requests per procedures.
• Demonstrate proficiency with equipment/software and hardware.
• Communicate with team members, lead, supervisor or client on deadlines.
• Meet contracted deadlines for service delivery.
• Troubleshoot basic software or hardware problems.
• Foster proactive environment of service enhancement and client relations.
• Perform quality assurance on work as requested.
• Adhere to company and client policies.
• Use equipment/supplies cost efficiently.

Skills

MS Office (Word, Excel, PowerPoint)

Typing

Attention to detail

Organization

Deadline management

Confidential document handling

Problem solving

Communication (verbal/written)

Teamwork

Independent work

Education

High school diploma or equivalent

1+ year document production experience (legal/banking/large corporate)

Tools

Other document editing software

Job description

RR Donnelley & Sons in Wheeling, WV is seeking a Document Production Associate to provide word processing and document production services for clients. The role emphasizes accurate editing, proofreading, and workflow coordination to meet service deadlines.

Qualified candidates will have a high school diploma, at least one year of document production experience, and strong MS Office skills. The position requires attention to detail, confidentiality, and the ability to work independently or as