Evening Department Support Assistant - Oncology Unit

IHA; Des Moines (IA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Full benefits

Job summary

MercyOne Des Moines is seeking a part-time Department Support Assistant for the evening shift in the nursing unit. You will handle clerical tasks, answer phones, greet patients, and coordinate with other departments to keep the unit running smoothly.

Responsibilities include using Electronic Health Records and other hospital systems, arranging supplies, and ensuring safety and regulatory compliance. Join a large hospital network with competitive benefits and growth opportunities.

Qualifications

• Must be at least 16 years of age.

Responsibilities

• Performs clerical duties for the nursing unit by maintaining charts, answering multi-line phones, greeting and assisting customers in a friendly and timely manner, and sorting and distributing mail.
• Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrom System, etc.) effectively.
• Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepare documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Conducts auditing of records, data, and transactions per unit management team request.
• Maintains meeting room schedules.
• Other duties as needed and assigned by the manager.

Skills

Clerical duties

Phone handling

Customer service

Communication skills

Tools

Electronic Health Records

Teletracking

Hillrom System

Vocera

Job description

MercyOne Des Moines is seeking a part-time Department Support Assistant for the evening shift in the nursing unit. You will handle clerical tasks, answer phones, greet patients, and coordinate with other departments to keep the unit running smoothly.

Responsibilities include using Electronic Health Records and other hospital systems, arranging supplies, and ensuring safety and regulatory compliance. Join a large hospital network with competitive benefits and growth opportunities.