Nursing Unit Support Assistant — Rotating Shifts

Trinity Health; Newton (IA); On-site; USD 18,000 - 25,000; Part time

Job summary

MercyOne Newton Medical Center is hiring a Department Support Assistant on a part-time basis with rotating shifts. The role focuses on clerical support within the nursing unit, coordinating communications with other hospital departments, and maintaining orderly records.

Responsibilities include handling phones, chart maintenance, EHR use, and ensuring safety and infection control practices. A candidate must be at least 16 and capable of interacting professionally with staff and patients.

Qualifications

• Must be at least 16 years of age.
• Able to perform clerical duties and handle multi-line phones in a fast-paced hospital setting.
• Communicates effectively with patients, families, and hospital staff.

Responsibilities

• Perform clerical duties for the nursing unit by maintaining charts, answering multi-line phones, greeting and assisting customers in a friendly and timely manner, and sorting and distributing mail.
• Utilize Electronic Health Records and communication technologies (Teletracking, Vocera, Hillrom System) effectively.
• Communicate patient information or department needs such as dietary, environmental services, and IT issues.
• Maintain a safe, neat, and organized work environment by stocking supplies and reporting problems.
• Prepare documents and records in compliance with regulatory requirements.
• Demonstrate safety and infection control practices, including Safe Medication Handling protocols.
• Conduct auditing of records and transactions; maintain meeting room schedules.
• Other duties as assigned by the manager.

Skills

Clerical skills

Tools

Electronic Health Records

Teletracking

Vocera

Hillrom System

Job description

MercyOne Newton Medical Center is hiring a Department Support Assistant on a part-time basis with rotating shifts. The role focuses on clerical support within the nursing unit, coordinating communications with other hospital departments, and maintaining orderly records.

Responsibilities include handling phones, chart maintenance, EHR use, and ensuring safety and infection control practices. A candidate must be at least 16 and capable of interacting professionally with staff and patients.