Department Support Asst PT Evenings Oncology

MercyOne; Des Moines (IA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

MercyOne Central Iowa in Des Moines is seeking a Department Support Assistant to join our team. This part-time role supports the nursing unit with clerical tasks, coordinates communications, and helps maintain patient flow and accuracy of records.

The position requires excellent customer service, strong organizational skills, and the ability to use electronic health records and hospital communication systems. The shift is evenings, with routine hours and holiday rotation.

Qualifications

• Must be at least 16 years of age.

Responsibilities

• Performs clerical duties for the nursing unit, maintains charts, and sorts mail.
• Answers multi-line phones and greets customers.
• Coordinates communication between the nursing unit and other hospital departments.
• Operates electronic health records and other communication technologies.
• Maintains a safe, neat work environment and stocks supplies as needed.
• Prepares documents and records in compliance with regulatory requirements.
• Conducts unit audits of records and transactions.
• Maintains meeting room schedules.

Skills

Clerical skills

Phone etiquette

Customer service

Communication

Safety procedures

Infection control

Auditing records

Team coordination

Tools

Electronic Health Records

Teletracking

Vocera

Hillrom System

Job description

Employment Type

Part time

Shift

Evening Shift

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Join the MercyOne Family! We are looking to hire a Department Support Assistant.

As a Department Support Assistant at MercyOne, performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital departments

Schedule

• 8-hours Days; 3:00 P - 11:30 P; every other holiday

General Requirements

• Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
• Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
• Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepare documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Conducts auditing of records, data, and transactions per unit management team request.
• Maintains meeting room schedules.
• Other duties as needed and assigned by the manager.

Minimum Requirements

• Must be at least 16 years of age.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.