Hospital Department Support Specialist

MercyOne; Newton (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

MercyOne Newton Medical Center is seeking a part-time Department Support Assistant to join our nursing unit. The role involves clerical duties, phone coverage, and facilitating communication between the nursing unit and other departments.

The position requires handling patient information, using Electronic Health Records and hospital systems, and maintaining a safe, organized work environment. Experience with facility communications is a plus.

Qualifications

• Performs clerical duties for the nursing unit, including answering phones and greeting customers.
• Proficient in using electronic health records and hospital communication technologies.
• Maintains a safe, neat work environment and stocks supplies as needed.
• Prepare documents and records in compliance with regulatory requirements.

Responsibilities

• Performs clerical duties for the nursing unit by maintaining charts, answering multi-line phones, greeting and assisting customers in a friendly and timely manner.
• Utilizes hospital computer applications and communication technologies (Teletracking, Vocera, Hillrohm System).
• Communicates patient information or department needs to related services and IT as required.
• Keeps the work area safe and organized by stocking supplies and entering repair requests.
• Maintains meeting room schedules.
• Other duties as assigned by the manager.

Skills

Clerical duties

Communication

Electronic Health Records

Multi-line phones

Stocking supplies

Tools

Teletracking

Vocera

Hillrohm System

Job description

MercyOne Newton Medical Center is seeking a part-time Department Support Assistant to join our nursing unit. The role involves clerical duties, phone coverage, and facilitating communication between the nursing unit and other departments.

The position requires handling patient information, using Electronic Health Records and hospital systems, and maintaining a safe, organized work environment. Experience with facility communications is a plus.