Evening Customer Solutions Specialist

Tractor Supply Company; Brentwood (TN); Hybrid; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Hybrid work environment

Flexible schedules

Zusammenfassung

Tractor Supply is seeking team members for our Customer Solutions Center closing shifts. You will handle calls, emails, and chats to resolve online and in-store customer inquiries, while promoting products and brand standards.

A strong focus on accuracy, urgency, and customer satisfaction is essential. The role requires 1–2 years of related experience, solid computer skills, and the ability to work in a hybrid environment with various schedule options.

Qualifikationen

• 1-2 years of store operations, retail, customer service experience, or call center experience preferred.
• Proficient computer skills, including Word, Outlook, Excel, and Teams.

Aufgaben

• Answer inbound calls and log interactions accurately.
• Assist with online sales and resolve online order issues.
• Provide product information and guidance to customers.
• Follow up to ensure timely resolution of complaints or inquiries.
• Collaborate with field, vendors and internal teams to resolve customer contacts.

Kenntnisse

Customer service

Communication

Problem solving

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Tractor Supply is seeking team members for our Customer Solutions Center closing shifts. You will handle calls, emails, and chats to resolve online and in-store customer inquiries, while promoting products and brand standards.

A strong focus on accuracy, urgency, and customer satisfaction is essential. The role requires 1–2 years of related experience, solid computer skills, and the ability to work in a hybrid environment with various schedule options.